Shipping policy

1. Delivery Timelines

  • Processing Time: All orders are packed and shipped within 1 to 3 business days.

  • Standard Shipping: Delivery typically takes 7 to 15 business days 

  • Tracking: You will receive a tracking link via email the moment your package leaves our warehouse.

2. Shipping Rates

  • Free Shipping: Available .

  • Standard Flat Rate: Calculated dynamically at checkout for orders

3. Customs, Duties & Taxes

  • International shipments may be subject to local import duties, VAT, or customs fees upon arrival.

  • These charges are determined by your local customs authority and are the sole responsibility of the customer.

4. Lost or Damaged Items

  • If your package arrives damaged, please take a photo and UNBOXIG VIDEO contact us within 24 hours of delivery.

  • We will immediately arrange a complimentary replacement or store credit.

5. Address Policy

  • Please double-check your shipping address at checkout. Because we process orders quickly, we cannot guarantee address changes after an order is placed.

  • Zeeral is not responsible for packages delivered to an incorrectly entered address.

Need Help?

Contact our support team at zeeralstor2026@gmail.com for instant tracking updates or delivery